New EBSC Hotline!
Do you have questions about resources available to immigrants during the COVID-19 crisis? Call EBSC’s hotline to talk to experienced paralegals and attorneys who can offer immigration-informed resources & information to help you through this crisis. You may also reach us through text.

Hours: Mon-Wed & Fri from 10am-12pm
Number: 510-646-8484
For Texts: 510-900-9561
Services available in English & Spanish.
Portuguese available Mon, 10am-12pm.

IMPORTANT: If you think you may have the coronavirus, it is safe to seek medical care. Seeking medical care will not affect your immigration application in the future. If you are having a medical emergency, please call 9-1-1. For more information:

If you have Medi-Cal (but are not enrolled in a Medi-Cal managed care health plan), or you don’t have any health insurance: Call “Medi-Nurse,” a 24/7 nurse advice line available at 1-877-409-9052. You can speak directly with a health professional about your symptoms, and get advice for further treatment in your area. For more information:


  • If you have questions about your legal case, please contact your attorney or paralegal at EBSC or call 510-540-5296 or email:
  • For updates from USCIS, click here.

Public Charge

  • Seeking COVID-19 related medical care will NOT impact public charge determination in the future. 
  • As of March 9th, 2021, the Government informed the Supreme Court that it will no longer defend the public charge rule issued by the Department of Homeland Security (DHS) under the Trump Administration. DHS announced that it would restore the public charge policy from 1999. Please visit our webpage about Public Charge for more information.
  • If you have symptoms that resemble COVID-19/Coronavirus Disease – fever, cough, shortness of breath – please seek necessary medical treatment or preventive services.

Cash Aid

The “Cash Aid” link can help you to find cash funds that help undocumented people and immigrants during COVID-19. Click “Cash Aid” for more information.

UnEmployment and Disability

Rent and Housing

  • Are you an immigrant facing housing hardship due to COVID-19? There are resources and organizations that can protect your housing rights. Click here to read some frequently asked questions and answers.
  • How to apply for rent & utility relief


  • Have you or has someone you know been struggling with mental health? Below are some resources and help get you connected with therapists and other resources.

Preventing COVID-19

  • Wash hands regularly with soap and water
  • Avoid touching eyes, nose or mouth with unwashed hands
  • Avoid close contact with those who are sick
  • Wipe down frequently touched surfaces such as door handles, stairway rails, conference tables, elevator buttons, work surfaces, etc.
  • Stay home from work, school or other activities to minimize the risk of transmission

Click here for more information on how to prevent COVID-19.

For information about COVID-19 in English, Hindi, Tamil, Malyalam, Punjabi, Telugu, Bengali, Burmese, Kannada, Urdu, Marathi, Nepali, and Gujarati, click here.

Multilingual Videos about the Coronavirus

Click here for multilingual videos about COVID-19.

Please also see the World Health Organization Introductory Video on Coronavirus. Translations are available in ArabicFrenchSimplified Chinese, PortugueseSpanish, and Russian.