Call EBSC’s hotline to talk to experienced paralegals and attorneys who can offer immigration-informed resources & information. You may also reach us through text.

Hours: Mon-Wed & Fri from 10am-12pm
Number: 510-646-8484
For Texts: 510-900-9561
Services available in English & Spanish.
Portuguese available Mon, 10am-12pm.

IMPORTANT: If you think you may have the coronavirus, it is safe to seek medical care. Seeking medical care will not affect your immigration application in the future. If you are having a medical emergency, please call 9-1-1. For more information:

If you have Medi-Cal (but are not enrolled in a Medi-Cal managed care health plan), or you don’t have any health insurance: Call “Medi-Nurse,” a 24/7 nurse advice line available at 1-877-409-9052. You can speak directly with a health professional about your symptoms, and get advice for further treatment in your area. For more information:


  • If you have questions about your legal case, please contact your attorney or paralegal at EBSC or call 510-540-5296 or email:
  • For updates from USCIS, click here.

Public Charge

  • Seeking COVID-19 related medical care will NOT impact public charge determination in the future. 
  • If you have symptoms that resemble COVID-19/Coronavirus Disease – fever, cough, shortness of breath – please seek necessary medical treatment or preventive services.


The “Cash Aid” link can help you to find cash funds that help undocumented people and immigrants during COVID-19. Click “Cash Aid” for more information.


Are you an immigrant facing employment challenges due to COVID-19? Click here to read some frequently asked questions and answers.
If you are unable to work because of the coronavirus, check if you are eligible to get partial wage coverage through California Disability / Unemployment / Family Leave insurance.


Are you an immigrant facing housing hardship due to COVID-19? There are resources and organizations that can protect your housing rights.


This is a stressful time for all of us. If you’re interested in getting help from a mental health professional, EBSC can help you figure out your options. Email EBSC’s Support Services Program Manager Owen Thompson-Lastad ( for more information.

If you’re looking for therapy on your own, here are a few tips to get you started:

  • Consider if you want individual or group therapy. Group therapy will often have less of a wait. Although group therapy can feel a little awkward or intimidating at first, many people find it very helpful to hear from others who have gone through similar experiences.
  • If you already have a doctor or a clinic you usually go to, you can ask your doctor or the clinic staff for a referral to a therapist or  support group. Most people get mental health services through this type of referral.
  • If you have insurance through Kaiser, you can request a referral to therapy. Just know that unless you’re experiencing a current crisis, a group setting might be your only option. Some people find the groups very helpful. (Kaiser’s own mental health staff has gone on strike several times over how bad it is as giving its patients access to individual therapy!)
  • If you can afford to pay, you may be able to find sliding-scale therapy that is available sooner than other options.
  • Expect a wait. If you’re offered an appointment a few months from now, you can take it and keep looking for another option that might be available sooner. Sadly, a wait of a least one month is very common.

If finding therapy on your own is overwhelming, don’t worry! We are happy to help you navigate these confusing systems.


  • Wash hands regularly with soap and water
  • Avoid touching eyes, nose or mouth with unwashed hands
  • Avoid close contact with those who are sick
  • Wipe down frequently touched surfaces such as door handles, stairway rails, conference tables, elevator buttons, work surfaces, etc.
  • Stay home from work, school or other activities to minimize the risk of transmission

Click here for more information on how to prevent COVID-19.

For information about COVID-19 in English, Hindi, Tamil, Malyalam, Punjabi, Telugu, Bengali, Burmese, Kannada, Urdu, Marathi, Nepali, and Gujarati, click here.